The Work System Method:
Connecting People, Processes, and IT for Business Results

Author: Steven Alter
ISBN: 0-9778497-0-8
Work System Press, Larkspur, CA 2006
HD30.2 .A483 2006

The Work System Method explains ideas that are useful in every organization for:
* Recognizing that systems involve much more than IT
* Describing and understanding systems from a business viewpoint
* Analyzing and improving systems
* Improving communication between business and IT professionals
* Increasing the likelihood of successful implementation
* Understanding the role and limitations of IT

The Work System Framework™ is the idea behind the work system method. Even a basic understanding of any work system requires attention to the nine elements of the work system framework.

IT success isn't just about IT. It is about how IT helps people work more effectively.

IT usage makes an important difference only when it is part of a work system.

IT success is really about work system success.

Business and IT professionals share responsibility for IT success.

IT professionals make sure technology operates as designed and is available for use.

Business professionals make sure IT is used effectively within work systems.